Information on online dispute resolution pursuant to Art. 14 para. 1 ODR-VO: The EU Commission provides an internet platform for the online settlement of disputes (so-called "ODR platform"). The ODR platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. The ODR platform can be accessed via the following link http://ec.europa.eu/consumers/odr/

We are not obliged or willing to participate in dispute resolution proceedings before a consumer arbitration board. Our email address info@catz-n-dogz.de can be contacted at any time.